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What Is It You Do Exactly?

4 November 2021

What Is It You Do Exactly? 

By Jane Lewis 

With a long history in the co-operative and labour movements and with our commitment to the principles and ethics of co-operative business, The Co-operative Bank welcomes Unite as a key stakeholder. Both organisations are working towards the same goals – a happy workforce in a profitable and sustainable business with an ethical workplace culture.

 

Unite believes that all aspects of working life should be the subject of discussion and agreement. We meet regularly with senior management to consult and negotiate on a wide range of issues and policies and we also meet with the Chief Executive every quarter to discuss matters of concern. On a daily basis we work closely with the People Team advisers and business partners to ensure our members at the Bank [ED1] are treated fairly and properly whilst at work, and to get the best possible outcomes for them. [ED2] Obviously the more trades union members there are, the stronger our voice.

 

The Bank’s Ethical Policy includes a statement that promises our colleagues the right to join a trade union if they wish and the relationship between Unite and the Bank is regulated by a Recognition and Facilities Agreement. This sets out how both parties operate in relation to each other, what each will provide and what each can expect. This agreement provides for the presence of union reps in the workplace, and for our two senior full time reps, myself and Dave Williams, [ED3] who are on hand to deal with more serious and involved issues.

 

As a union we provide confidential assistance, advice and representation for members in formal meetings such as disciplinary, sickness absence, performance, grievance and appeals. It’s important to stress that advice and representation can only be given to our members. Non-members can join at any time, but we can’t represent them with a pre-existing problem. That would be like taking out car insurance after an accident and hoping to claim!

 

All our reps receive a range of training from Unite and as senior reps, both David and I have a Diploma in Employment Law. Whilst we do have disagreements with the business on occasion, and we don’t shy away from that, the job of a senior rep is effectively a diplomatic one – we’re here to sort out problems, find solutions, enforce members rights, and ultimately make the Bank the best employer it can be.   

 

Every year your union reps work on your behalf on our annual pay negotiations. From start to finish, a full pay negotiation cycle takes approximately six months. We start by surveying members to find out what they want in a pay claim and if there are any other issues that we need to address. We also research other pay deals across the finance sector and look at any terms and conditions changes that may need to be tabled. From that information we draft a pay claim and hold a meeting of all of our reps to discuss and agree the draft claim. Around the same time we request a range of data from Reward Team in the People Function [ED4] so that we can assess the impact of any claim. Pay negotiations normally start once we have submitted a pay claim on behalf of members. When negotiations have been exhausted, we hold a full reps meeting to decide what kind of recommendation we want to make to members. We then organise a ballot of our members, and if agreed, pay rises and terms and conditions changes are normally implemented in early April. 

 

Of course, no business is static. Organisations change and evolve, and to facilitate that Unite and the Bank have negotiated an Organisation Change Agreement which lays out how changes affecting staff will be undertaken, including restructuring, redundancy terms, etc. Unite is always consulted in advance on restructures and reorganisations, so that we have a chance to understand the changes and challenge them where necessary. We then support members who are impacted, ensuring processes are followed properly, challenges investigated and redeployments offered where possible. Essentially, we do everything we can to make the process as pain free as possible for our members.

 

There are lots of benefits to joining the trade union. Join today at https://unitetheunion.org/members/fb-join/.

24 February 2025
Unite at the Co-operative Bank
6 February 2025
Unite at the Co-operative Bank
5 February 2025
Unite the Union Members' Pay Claim for THE CO-OPERATIVE BANK P.L.C.
26 March 2024
In times of difficulty, trades union membership is vital Join here - https://join.unitetheunion.org/
15 December 2023
We’d like to thank all members who completed the annual pay survey, and as always your feedback has shaped the pay claim which was submitted to the Bank, details of which can be seen on the news section of our website – www.unite-at-the-co-op-bank.co.uk . Your Senior Unite representatives have recently met with Co-operative Bank negotiators to discuss the pay claim for 2024. The offer has been discussed with our reps committee, and we are putting the following offer to you with a recommendation to accept. The proposed offer is detailed in full below. The pay ballot for Unite members will be open between 14th Dec – 5th Jan so you can have your say on Pay 2024 – co-operative-bank-pay-ballot .
9 January 2023
We’d like to thank all members who completed the Unite Annual Pay Survey, as well as our recent Cost of Living Survey - as always your valuable feedback has shaped your Unite pay claim. A copy of the 2023 Pay claim was emailed to all members for whom we have an email address, but can also be seen in the news section of our website – www.unite-at-the-co-op-bank.co.uk . Your Senior Unite representatives have recently met with Bank negotiators to table your pay claim for 2023. The resulting offer has been discussed with your reps committee, and we are putting the following offer to you for your consideration. Overall there are positives, however the proposal is complex and has a variety of outcomes depending on your individual circumstances. Therefore we feel that we are not in a position to make a recommendation on whether you should accept or reject the offer, but you need to read the detail below carefully to understand the impact on you before deciding how you wish to vote. The Bank’s communications on ASR provide both a calculator and worked examples to show how the proposed changes will affect you. The pay ballot for Unite members will be open between Mon 16 th – Fri 27 th Jan, and you can cast your vote here - https://www.surveymonkey.co.uk/r/Unite_ASR_2023 You can join Unite online here - Join Online | Unite The Union
7 December 2022
Unite the Union Members' Pay Claim for THE CO-OPERATIVE BANK P.L.C.
6 December 2021
We’d like to thank all members who completed the annual pay survey, and as always your feedback has shaped the pay claim which was submitted to the Bank, details of which can be seen on the news section of our website – www.unite-at-the-co-op-bank.co.uk . The Bank continues to face significant cost issues, however after several loss-making years, it looks like we might have finally turned the corner. So along with discussions on pay, we have once again proposed additional benefit items for consideration to enable the business to further improve your terms and conditions. Your Senior Unite representatives have recently met online with Co-operative Bank negotiators to discuss the pay claim for 2022. The offer has been discussed with our reps committee, and we are recommending the following offer to you. PROPOSED PAY IMPROVEMENTS Band C and D colleagues We have argued for several years that low percentage increases in the overall pay pot do not allow for significant differentiation between performance ratings. Whilst the financial position of the Bank is improving, the turnaround is still at an early stage. So, the Bank have offered – an across the board 3% increase for bands C and D for all staff with a rating of ‘working towards’ or above. This is a welcome improvement on recent years, but recognises that any differentiation that could be achieved with a pay pot of 3% is relatively small. Band B colleagues A pay budget increase of 3.0%has also been set for the band B population. Individual increases will be determined by leader discretion as previously. PROPOSED CHANGES TO REWARD Ethical Workplace Following the joint work that has been undertaken in this area throughout 2021, both parties will continue to work to embed the Ethical Workplace and Culture pillar. This includes: Following on from the joint training initiative on workplace bullying, both Unite and the Bank commit to further development and support for leaders to help them to identify and appropriately support colleagues. For the Bank to be truly ethical, Unite believes that performance feedback needs to be ‘bottom up’ as well as ‘top down’. After discussions, the Bank propose to further embed “how” as part of the performance management process, by continuing to develop 360 feedback within CoreHR, to enable staff feedback on manager performance. The lack of a half-year appeals process has been disadvantageous to staff, so we are pleased that the Bank has agreed to reintroduce a mid-year appeals process to give staff the opportunity to formally challenge their performance rating prior to the End of Year process. Multiskilling Members in the Contact Centres have raised the issue of multiskilling with Unite, and as part of pay negotiations, the Bank are proposing a new pay model for multiskilled roles. This will replace the Bi Annual Policy. The Bank acknowledges that fraud multiskilling may not be for all and whilst all colleagues will be offered the opportunity to undertake the training, they will also have the opportunity to opt out. It is proposed to move all staff currently signed off in at least one of the three fraud skills (Disputes, Falcon, Detica) to the DR2 Customer Service Specialist roles with a resulting salary increase as follows (Salaries for Part time staff will be pro-rated as approporiate): All 3 – move to minimum £20,000 (this is the reference point for DR2) 2 skills – move to minimum £19,500 1 skill – move to minimum £19,000 2021 Bonus Initial discussions have taken place, and the Bank has assured Unite that it is confident of being able to pay improved bonuses is 2022. Payments are dependent on performance against the Bank scorecard and are subject to individual performance as well as Board approval and Regulator non-objection, which can only be given when the full year results have been published. Further details will be provided as soon as possible. Pay Ballot A ballot of Unite members will run from lunchtime on Mon 6 th Dec to 5pm on Fri 17 th Dec. Please look out for details of the ballots in your email in-box, and on the intranet. If accepted, the proposed changes to pay will be applied to the April payroll, backdated to April 1 st . Details of the ballot will be posted on our website, as well as the result when the ballot has closed ( https://www.unite-at-the-co-op.org.uk/ ). Your negotiators and reps committee feel they are able to recommend this offer, however the decision to accept or reject the offer lies with you, our members. Please take the time to cast your vote. Unite Senior Reps  Jane Lewis & Dave Williams
6 December 2021
Verbatim Comments - Unite Pay Survey 2022
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